We want you to love your home and the goods you furnish it with. So if you aren’t satisfied with something you bought from Great Bay Home, we want to hear about it. More than 40 years ago, our grandfather started a family tradition of selling only high-quality, affordable merchandise that was built to last. Today, we strive to live up to Pop’s expectations. That means if your merchandise isn’t doing its share of the work, we’ll take it back. It was Pop’s pledge to his customers, and it’s our pledge to you, too!

Warranty Coverage Eligibility
Products purchased directly from Great Bay Home, either through our website or authorized channels, are eligible for warranty coverage. Items bought from third-party in-store retailers are not covered under our warranty. For returns, refunds, or any assistance with these purchases, please contact the retailer where the product was originally purchased.